“Remember when…” is a common start to conversations we senior members of the ITS staff have when reminiscing about the good old times. A few of us have been around long enough to predate the introduction of computers into the workflow. This entailed large drawing boards with straight edges that moved up…
The “LETTERING TEMPLATE”, surely the gods were in a generous mood when they bestowed upon us mortals such a marvelous tool! What a masterpiece of design, a thin wafer of plastic upon which reside perfectly formed cutouts of all the letters of the alphabet. And with numbers, punctuations, and basic shapes to…
Printing…today it’s mostly a simple process of selecting your file and hitting the “print” button, walking over to the printer and…voila…you have a print! But, before such techno wizardry was the norm, printing required a certain amount of fortitude, confidence, manual dexterity, and a good set of lungs! Let me explain. Back…
Interactive Training Systems has always been the go-to company for many of our clients. Having a combined 200+ years of experience, we cover a lot of ground when referring to eLearning and technical documentation. This year the company is celebrating 55 years of providing service to the top tiers of the automotive,…
Just a bit of history here, believe it or not the diversification of talent and projects we experience today at ITS wasn’t always the case. I can remember a time when the company was a 100%, “dyed in the wool,” machine tool design house for the F. Jos. Lamb Company and its…
It was not long ago that TV shows, cartoons, and movies were proudly displaying “hands-free” technological advancements as part of some future world. A world where wearable technology impacts our daily, personal, and professional lives with the intention of making any tasks easier or more efficient. From a watch on our wrist…
When I was in my freshman year at Saginaw Valley State University, I took a leap of faith in changing my major from Computer Science to Professional and Technical Writing. I didn’t know what I was getting into and went in blind. I didn’t start my first technical writing class until I…
2021 and 2022 have been two solid years of innovation for the ITS team, with the QuickResponse Library (QRL) topping the list. The QRL was developed to specifically solve a major pain point our manufacturers are facing today: Quickly and easily accessing information (maintenance and/or operating procedures, drawings, troubleshooting remedies, etc.) on…
We are not our users and it is always important in the development of documentation to consider the perspective of the end user. Just because it makes sense to us, does not mean it will make sense to someone else. User Experience Design is a vital element of developing technical documentation. User…
Fenton’s Interactive Training Systems (ITS) is receiving statewide recognition as a recipient of the 2022 MFG Innovation Excellence Award, presented by the Michigan Manufacturers Association (MMA). The MMA honored the winners of the 2022 MFG Excellence Awards during a celebration on Thursday, November 10, 2022, in Lansing. ITS was honored with the…
