“Remember when…” is a common start to conversations we senior members of the ITS staff have when reminiscing about the good old times. A few of us have been around long enough to predate the introduction of computers into the workflow. This entailed large drawing boards with straight edges that moved up…
“What is it that you do at your job?” is a question I get asked frequently and a question that doesn’t come with a simple answer. Truth is, I have the title of multimedia and documentation specialist, but I am so much more than that. I wear multiple hats at work and…
Skip the Starbucks! When I moved to the United States, I quickly learned people here are on the go at all times. Rushing to work, getting kids to school, going to the gym, getting kids from school, getting kids to activities – forgetting to slow down and pause. Pick up their favorite…
The “LETTERING TEMPLATE”, surely the gods were in a generous mood when they bestowed upon us mortals such a marvelous tool! What a masterpiece of design, a thin wafer of plastic upon which reside perfectly formed cutouts of all the letters of the alphabet. And with numbers, punctuations, and basic shapes to…
Printing…today it’s mostly a simple process of selecting your file and hitting the “print” button, walking over to the printer and…voila…you have a print! But, before such techno wizardry was the norm, printing required a certain amount of fortitude, confidence, manual dexterity, and a good set of lungs! Let me explain. Back…
Interactive Training Systems has always been the go-to company for many of our clients. Having a combined 200+ years of experience, we cover a lot of ground when referring to eLearning and technical documentation. This year the company is celebrating 55 years of providing service to the top tiers of the automotive,…
Just a bit of history here, believe it or not the diversification of talent and projects we experience today at ITS wasn’t always the case. I can remember a time when the company was a 100%, “dyed in the wool,” machine tool design house for the F. Jos. Lamb Company and its…
We are not our users and it is always important in the development of documentation to consider the perspective of the end user. Just because it makes sense to us, does not mean it will make sense to someone else. User Experience Design is a vital element of developing technical documentation. User…
