The Swiss Army Knife: A Do-It-All Tool
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The Swiss Army Knife: A Do-It-All Tool

When I was in my freshman year at Saginaw Valley State University, I took a leap of faith in changing my major from Computer Science to Professional and Technical Writing. I didn’t know what I was getting into and went in blind. I didn’t start my first technical writing class until I was in my sophomore year. Fast-forward to winter semester of my sophomore year,…

User Experience Design for Technical Documentation
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User Experience Design for Technical Documentation

We are not our users and it is always important in the development of documentation to consider the perspective of the end user. Just because it makes sense to us, does not mean it will make sense to someone else. User Experience Design is a vital element of developing technical documentation. User Experience Design – What Is It? User Experience Design, also referred to as…